Staff members from Prism health North Texas Oak Cliff Health Center Clinic

Director of Healthcare Informatics & Analytics Job – Dallas, TX

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Why You'll Love This Job

Our Core Values:

The culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values:

  • We are solution seekers.
  • We have a can-do attitude. 
  • We are mission driven. 
  • We care about people.


General Description:  

The Director of Healthcare Informatics & Analytics provides strategic and operational leadership across the organization’s healthcare data, analytics, reporting, and pharmacy informatics functions.

This role is responsible for:

  • Enterprise data governance and analytics strategy
  • Clinical, financial, and operational reporting
  • EHR optimization and data integration
  • Pharmacy and 340B informatics, including system administration, data exchange, and revenue optimization


The Director ensures data integrity, transparency, and usability across all systems, supporting:

  • High-quality patient care
  • Financial performance and revenue cycle optimization
  • HRSA, UDS, 340B, and other regulatory compliance
  • Strategic decision-making across leadership


This position partners closely with Executive Leadership, Finance, Clinical Operations, Pharmacy, Quality, HIM, and IT to build and maintain a unified, high-performing data ecosystem.

Responsibilities

Specific Responsibilities of the Job:

1. Leadership and Data Governance

  • Lead and expand the organization’s Data Governance Council, establishing standards for data stewardship, KPI certification, and reporting consistency
  • Define and enforce data integrity, lineage, and security standards across clinical, financial, and pharmacy domains
  • Maintain standardized data definitions, reporting logic, and data catalog
  • Align informatics strategy with organizational goals and EOS priorities
  • Supervise and develop a multidisciplinary team (analytics, informatics, and financial resources)


2. Data Architecture and Integration

  • Oversee design, optimization, and governance of enterprise data warehouse environments (Snowflake required; SQL Server and other platforms preferred)
  • Develop and maintain scalable ETL/ELT and data transformation pipelines utilizing tools such as Azure Data Factory, dbt, Fivetran, Alteryx, SSIS, or equivalent technologies
  • Ensure integration across EHR, pharmacy systems, financial systems, and third-party platforms
  • Maintain HIPAA-compliant data access, audit controls, and system performance


3. Analytics, Dashboards, and Reporting

  • Lead development of enterprise dashboards and analytics (Power BI, Tableau) supporting clinical, financial, and operational performance
  • Standardize KPIs, data models, and reporting frameworks
  • Automate recurring reports including HRSA UDS, grant reporting, and internal scorecards
  • Provide final validation of data released to external stakeholders
  • Translate complex data into actionable insights for leadership decision-making


4. Pharmacy and 340B Informatics

  • Serve as system administrator and subject matter expert for:
    • Clinical/Pharmacy information systems
    • 340B platforms and TPAs
    • Inventory and wholesaler systems
  • Oversee:
    • Data exchange with TPAs and contract pharmacies
    • EMR interfaces and claim processing workflows
    • Secure file transfers and troubleshooting of data issues
  • Develop:
    • 340B and pharmacy dashboards, reporting, and analytics
    • Revenue projections based on prescribing trends, pricing, and payer dynamics
    • Contract pharmacy and wholesaler scenario modeling
  • Ensure:
    • Data accuracy across pharmacy and 340B systems
    • Compliance with 340B program requirements and audit readiness


5. EHR and Application Optimization

  • Serve as a subject matter expert for healthcare application workflows, AthenaOne data structures, integrations, and reporting capabilities
  • Partner with Clinical Operations, HIM, and IT to:
    • Optimize documentation workflows
    • Improve data capture and reporting accuracy
  • Lead testing, implementation, and optimization of:
    • EHR enhancements
    • Third-party integrations
  • Conduct root cause analysis and resolve data/system issues


6. Financial and Operational Informatics

  • Partner with Finance to develop dashboards for:
    • Revenue cycle performance
    • Payer mix
    • Cost and margin analysis
  • Support:
    • Grant reporting and program evaluation
    • Service line performance analysis (including pharmacy and 340B)
  • Identify opportunities to:
    • Improve operational efficiency
    • Increase revenue capture
    • Optimize resource utilization


7. Training, Documentation, and Collaboration

  • Develop and maintain documentation for:
    • Data definitions
    • Reports and dashboards
    • System workflows
  • Train and mentor staff across departments on data use and interpretation
  • Serve as a key liaison between technical teams and operational leadership

Skills & Qualifications

Required Knowledge, Skills and Abilities:

  • Advanced proficiency in:
    • Power BI (DAX, Power Query, data modeling)
    • SQL and data architecture design
    • Data visualization and analytics tools
  • Experience with:
    • Enterprise data warehouse platforms (Snowflake required; SQL Server preferred)
    • ETL/ELT and data transformation tools (ADF, dbt, SSIS, Fivetran, Alteryx, or equivalent platforms)
    • EHR systems and population health/reporting platforms (AthenaOne and Azara DRVS preferred)
    • Pharmacy systems and 340B platforms
  • Strong understanding of:
    • Healthcare finance and reimbursement
    • Regulatory reporting (HRSA, UDS, 340B)
  • Excellent:
    • Communication and stakeholder engagement
    • Leadership and project management skills
 

Education and Experience:

  • Bachelor’s degree required; Master’s degree strongly preferred
  • Degree fields may include:
    • Health Informatics
    • Healthcare Administration
    • Data Science
    • Public Health
    • Finance
    • Information Systems
    • Pharmacy
    • Business Analytics
    • Or related fields
  • Clinical, pharmacy, healthcare operations, or healthcare informatics experience strongly preferred
  • Clinical licensure or provider background beneficial but not required
  • Minimum:      
    • 5+ years in informatics, analytics, data engineering, or data architecture
    • 3+ years in leadership or supervisory role
  • Required experience:
    • Healthcare setting (FQHC or public health preferred)
    • Enterprise analytics, reporting governance, or population health reporting initiatives
  • Strongly preferred:
    • Pharmacy and/or 340B program experience
    • Experience with modern healthcare analytics ecosystems including Snowflake, Power BI, Alteryx, Azure Data Factory, dbt, or similar enterprise analytics platforms
  • Preferred:      
    • Apexus 340B ACE certification or equivalent
    • Experience with 340B TPAs and contract pharmacies desired

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