Specific Responsibilities of the Job:

• Provide excellent customer service to Prism Health North Texas Pharmacy patients.
• Process prescriptions accurately and efficiently.  This includes collecting all pertinent patient information, providing thorough and accurate insurance verification, and processing prescription orders with detail, efficiency and accuracy.  Make sure that all insurances are billed such that the patient has the lowest out of pocket cost.
• Fill prescription orders accurately and efficiently.  Ensure that the entire order is filled and given to the pharmacist for checking in prioritized staging manner.
• Work in a collaborative manner with the Prism Health North Texas Medical Center and other Prism Health North Texas Pharmacy employees.  Be a positive representative of Prism Health North Texas Pharmacy when interacting with outside vendors and clinics.
• Complete daily paperwork and processes relating to the technician duties that help manage pharmacy policies and procedures from a legal and Prism Health North Texas Pharmacy policy and procedure basis.
• Assist in managing Prism Health North Texas Pharmacy inventory systems to assure acquisition of medications, appropriate control, dispensing of medications, and reconciliation in compliance with legal and regulatory requirements and best practices.
• Work with physicians’ offices and insurance companies to obtain prescription authorizations and prior authorizations.
• Master Texas ADAP (AIDS Drug Assistance Program) and 340B intricacies.
• Learn and master all policies and procedures needed for processing prescriptions with standard insurance and the 340B program.
• Other duties as assigned by the Pharmacy Manager or Director of Pharmacy Services.